iPhone 15 preorder chaos sees users locked out of for up to 20 minutes

iPHONE 15: What you need to know

Apple’s iPhone 15 preorders are live, but problems accessing the site online and through Apple’s Apple Store app have seen many users forced to wait up to 30 minutes to make their preorder purchases. 

While Apple’s preorders never go live exactly on the hour, this year felt like a particularly egregious and slow experience. Users were reporting seeing the “We can’t wait either” screen on the Apple Store website more than ten minutes after preorders should have gone live. Personally, it took me more than 20 minutes to get onto Even when users were able to access the store, many (ourselves included) were met with error popups when trying to add a phone to their shopping basket. 

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