Back on launch day for the iPhone 13 last month, a number of Apple Card users had difficulties placing orders for their devices, with many of those users ultimately resorting to different forms of payment in order to ensure their orders went through in a timely fashion.
As shared by a number of MacRumors readers, Apple today sent out emails to affected customers, letting them know that they will be credited with the 3% Daily Cash they would have earned on their iPhone 13 purchases even though they were unable to complete their purchases with their Apple Cards.
You successfully completed your iPhone pre-order with a payment method other than Apple Card. We understand that your initial purchase attempt with Apple Card was declined and you didn’t earn 3% Daily Cash.
We apologize for the inconvenience you experienced and want to make it up to you. We are providing you a credit for the Daily Cash on the initial payment of your iPhone 13. You’ll see this appear as a Balance Adjustment in the Wallet app. This will also appear on your October monthly statement.
If you would like to continue earning Daily Cash back on future iPhone payments with your Apple Card, please visit citizensoneloan.com to update your payment method.
If you have any questions, contact an Apple Card Specialist.
The 3% Daily Cash credits are already going through, with users able to check the Wallet app to confirm their credit has been received.
Top Stories
Some Customers Have Experienced Issues Pre-Ordering the iPhone 13 With an Apple Card [Updated]
iPhone 13 and iPhone 13 Pro pre-orders started today, and while many customers have successfully placed their pre-orders, some have experienced issues when attempting to complete their purchase with an Apple Card or Apple Pay. Some customers have turned to Twitter to express their frustration with the pre-ordering process, sharing screenshots of errors that they received, such as “there was…
New Apple Card Customers Can Get 6% Daily Cash on Apple Purchases in March
Apple is offering new Apple Card customers 6% Daily Cash Back for purchases made from Apple for the month of March. The new promotion is somewhat limited in scope, as it’s only valid for Apple Card users who open an account during March. Typically, customers receive 3% Daily Cash Back for purchases made from Apple. The promotion does not apply to purchases made through the Apple Card…
Apple Promoting Exclusive Deals for Apple Card Users in the Wallet App
Apple this week began highlighting exclusive offers that are available for Apple Card holders, with the offerings presented right in the Wallet app when accessing the Apple Card. As noted by Bloomberg’s Mark Gurman, Apple is offering Apple Card users free access to Apple News+ and unlimited coffee with any order from Panera bread. Looks like Apple is planning some sort of “Offers” …
Apple Card Ranked Top for Customer Satisfaction by J.D. Power
Apple today highlighted that the Apple Card and Goldman Sachs has been ranked top for customer satisfaction in the midsized issuer credit card segment, according to J.D. Power. The J.D. Power 2021 U.S. Credit Card Satisfaction Study showed that the Apple Card ranked highest with a score of 864.1, across all of the surveyed categories including interaction, credit card terms, communication,…
Problems With Your Apple Card Today? Apple Has Confirmed Ongoing Issues [Resolved]
If you have been experiencing issues with paying off or managing your Apple Card today, you are not alone, as Apple has confirmed ongoing issues. ”Some users may not be able to apply for Apple Card, pay their bill, lock/unlock their physical card, request a new or replacement physical card, or request a new card number,” reads a notice posted on Apple’s system status page. The issues…
Some Apple Card Customers Unable to Make In-Store Purchases for Second Day in a Row [Resolved]
A partial Apple Card outage impacting the ability of some customers to make in-store purchases using their Apple Card with Apple Pay is facing its second day in a row of issues, according to Apple’s system status page. On Monday, Apple said that some customers would be unable to make in-store purchases with their Apple Card, and two days later, the issue continues to persist. These new…
Apple Card Promo Offers $5 Daily Cash Back With $25 Panera Bread Purchase
Since August, Panera Bread has been an Apple Card partner, providing customers with 3 percent Daily Cash when the Apple Card is used with Apple Pay for purchases in the Panera app, on Panera.com, or in Panera restaurants in the United States. For the next two weeks, Panera is providing an additional bonus to Apple Card holders, according to a promotional email that went out this evening….
Vivo Joins Android Brands Looking to Compete With Apple Card
Chinese smartphone maker Vivo appears to be preparing “VivoCard” as a rival to Apple Card, following similar moves by Apple competitors Google, Samsung, Huawei, and Oppo. According to Chinese trademark filings from late last month seen by DroidMaze, Vivo is attempting to trademark “VivoCard.” The trademark is filed under international classifications, meaning that the company hopes to use…
Apple Shares Details on How Apple Card Family Works
Apple introduced the new Apple Card Family feature at its April event, unveiling the new functionality that will let two people share an Apple Card and build credit together and that will also let children use a family Apple Card for purchases. Ahead of the Apple Card Family launch, Apple has shared some specifics on how it will work in a new support document. For account co-owners, each…
Apple Card Outage Persists for Several Hours [Resolved]
If your Apple Card has not been working today, you are not alone. Apple’s credit card has been suffering from a widespread outage that has persisted for several hours, according to Apple’s system status page. ”Users may not be able to manage their Apple Card, make payments, and may not see recent transactions,” the page reads. Launched in the United States in August 2019, the Apple Card’s …
